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recently expired domain not showing under my ac for renewal

Hello,

 

my domain has expired on 2018-01-14. i urgently need to renew it. but when i loged in to my account, i could not see the domain name. pls advise. 

 

Thank you

 

1 REPLY 1
Super User III
Super User III

Re: recently expired domain not showing under my ac for renewal

Hey there @fzamaan,

 

Your domain is like in the redemption period, which means it's on hold but you'll likely have to pay a fee to get it back if it's out of the grace period. You should be able to go under the DNS management system and see if you can recover it. If you can't see that, you would need to contact phone support or live chat for assistance.



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