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setup A record issues with DNS

Hello Team,

 

I want to setup new site http://paul.gosustainably.com/.

For above I have setup source and database also I have setup A record as well for DNS please check https://s.nimbus.everhelper.me/share/1273428/o3dx1uv2md5lqeadarnu but still site is not working.

Can you please check and have look into above issue.  

 

Thanks in advance.

11 REPLIES 11

Re: setup A record issues with DNS

Hello Godaddy Team!

 

I am also finding the same issue.

 

When i try to change DNS server, it gives me error and I am unable to change the DNS from last five days.

 

I am really disappointed from Godaddy customer service. My clients are frustrated and Godaddy is unable to fix this issue.

Please resolve this asap because we can not wait for more.

3fk
Former Employee

Re: setup A record issues with DNS

Hello @Pamela4

I will just guess you wanted to set it up with your godaddy's cPanel? if yes that DNS looks perfect.
And lastly you will need to list that sub domain into your cPanel guide on how to do that is this : How-2-add-Subdomain-oncPanel  

Hope that helps,

Warm Regards,
Joven-- Smiley Happy


3fk
Former Employee

Re: setup A record issues with DNS

Hello @afarrukh

You might want to provide us the domain name to start a look up,

Am not a support on this community know a moderator yet ,I'll try to help.

Warm Regards,

Joven Smiley Happy

Re: setup A record issues with DNS

cameeza.de

fripescustomclothing.com

http://fripescustomshop.com/

These are all our new domains we purchased in last week.

 

We have godaddy hosting server as well.

I have created the adon domains for these domains but i am unable to change the nameservers.

it shows error for it.

3fk
Former Employee

Re: setup A record issues with DNS

Hi @afarrukh

I checked  cameeza.de  Shows 

ns81.domaincontrol.com
ns82.domaincontrol.com
"Propagating"

https://www.whatsmydns.net/#NS/cameeza.de
https://dnschecker.org/#NS/cameeza.de

While https://www.whatsmydns.net/#NS/fripescustomclothing.com and https://www.whatsmydns.net/#NS/fripescustomshop.com probably stalled already, Shows sync.
May I ask again:
What is the purpose of thisnameserver cahnge btw ? 
What is your goal ?

Warm regards,

Joven -- Smiley Happy



Re: setup A record issues with DNS

Hello John!

 

First of all I appreciate that godaddy team tried to start resolve my problem.

 

you can see that while clicking on these sites, godaddy pages are showing. 

 

I have created addon domains and uploaded websites for them. These websites should be shown when anybody click on these links.

 

I want to change nameservers for all three domains as given below:

 

pdns11.domaincontrol.com

pdns12.domaincontrol.com

 

Regards

Syed

Re: setup A record issues with DNS

One more thing, i should be able to change the nameserver at any time.

you can check that it is not allowing me to change the nameserver.

3fk
Former Employee

Re: setup A record issues with DNS

Hello @afarrukhSo your trying to set up a premium-DNS  for all 3.
Best would be Domain Support for this one they might need to contact an internal support for this to have this verified.

I hate to say this but best way is to contact support via chat https://uk.godaddy.com/help there is a chat button on top right opens on eastern business hours. and make sure to pick "Domain Support"

Warm regards,

Joven -- Smiley Happy

Re: setup A record issues with DNS

I do not know why Godaddy team is unable to understand my problem.

I am not trying to setup Premium DNS.

 

I am just trying to simply set DNS for my domain so that it should be connect to my Godaddy hosting server. I am unable to change the DNS.

 

I got following error. it is repeating from last week.

Domain changes failed
 
Dear shahid sahaf, 

The modifications you requested for the domain cameeza.de have failed. 

Error: ModifyRegistration request failure 549 Command failed [53300102912 Nameserver error [ERROR: 118 Inconsistent set of NS RRs (IP\, NS host names) (pdns14.domaincontrol.com./208.109.255.56\, \[ns81.domaincontrol.com\, ns82.domaincontrol.com\] - 

Please contact GoDaddy for assistance. 
   • Phone: 020 7084 1810 
   • Online Support 

Sincerely, 
GoDaddy Domain Services

Re: setup A record issues with DNS

One week has been past and I am unable to make my website live.

 

We clients are frustrated and very near to abuse.

 

When i try to update my DNS, i get error every time.

3fk
Former Employee

Re: setup A record issues with DNS

Hello @afarrukh

That term PDNS means Premium DNS. I would recommend just normal Nameservers like ns81.domaincontrol.com
ns82.domaincontrol.com

Once you set it to that, wait 24- 48 hours and an email verification may happen to that change.