I want to transfer a clients domain to my reseller hosting. The list of allowed domain extensions includes this, but when I try to "purchase" the transfer it is not in the list?Can I add this domain onto my clients hosting account that was supposed to allow one domain free?
Were you able to workout the transfer for the .COM.AU domain? If you're still running into trouble with the registration transfer, feel free to reach out to our live support so they can help look into what's preventing that.
Transferring the domain aside, you should still be able to point it to a hosting plan. The first step would be to point it to hosting nameservers: Change Nameservers for Your Domain Names.
Maybe another community member with a reseller hosting plan can help offer more insight?