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website doesn't load with www.

Hi,

My website is http://www.travellens.co but if you remove the www. the site doesn't work and gives the message travellens.co’s server IP address could not be found.

 

Could someone please help me with my DNS settings? I am using a Ghost blog.

3 REPLIES 3

Re: website doesn't load with www.

Hi Benn,

 

Can you try checking your A record and point it to 104.18.128.189

Looks like you can't add a CNAME that points to your naked domain name.
I got the IP by searching where you point your CNAME: travellens.ghost.io

 

Not sure if that will work though. I tried on my spare domain and points it to Ghost though, but obviously an error since I don't use it. Hope that will route back to your domain. 

 

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Solution

Re: website doesn't load with www.

Hi,

 

Thanks for replying.

 

I've added the A record but it still hasn't worked.

Super User III Super User III
Super User III
Solution

Re: website doesn't load with www.

Changes to the DNS usually take about an hour or two, but can take up to 48 hours.

 

It looks like you have been able to sort this out with a redirect.