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www CName keeps disappearing

For the past two days i've been noticing that my website is down, and when I log into the DNS manager I see that the www CNAME has disappeared from my Records list. I've added it back in and it seems to work fine for a number of hours until it disappears again. Any idea why this is happening? 

1 REPLY 1
Moderator
Moderator

Re: www CName keeps disappearing

Hi @sheyxpeare,

 

Welcome to the Community!

It can either be another party updating your domain, or the entry for the CName is invalid, so the system removes it. If you will please provide the domain name and the CName record you're using in this thread, our community members can run an external test on the DNS to check it out with you. 

 

 

TLH - GoDaddy | Community Moderator
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