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nikolas
Novice

Account sending spam viagra mail and constantly getting bounce back mails!

hello for two days not I've been getting returning emails about viagra which I clearly did not send. I've seen that this has happened to a lot of people but have not seen any solutions. What can I do to fix this? Would changing my passwords work? Is there something you could do?

 

Al the best,

 

Nikolas

2 REPLIES
Moderator
Moderator

Re: Account sending spam viagra mail and constantly getting bounce back mails!

Greetings @nikolas ,

 

Thanks for coming to the Community! You didn't mention your type of email, but this may give you a lead on what causes this and what to do. You can always contact support for account specifics.

 

https://godaddy.com/help/why-am-i-getting-bouncebacks-for-messages-i-didnt-send-3959

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support

 

 

 

 

nikolas
Novice

Re: Account sending spam viagra mail and constantly getting bounce back mails!

Hey Thomas

 

Thanks for your reply, I tried the suggestions on that page but nothing changed. In fact it seems like it's going more crazy. Just changed the password again but that doesn't do anything. Just now it got up to 2300 emails.

 

I have a cPanel email with hosting, not sure if this answers your questions.

 

I've also been having problems sending emails with macmail client for some months now. From the iphone it seems to be ok but somehow the outgoing server is not accepted or rejected from mail client.