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Can't send email from webmail

Hello dears,


I logged to my webmail;

I can receive but cannot send; I get the following msg:

Sorry, there was a problem sending your message. Please check your network connection and try again.

I have good internet connection and I can send from Outlook.

Pls advise


PS: I live outside the US so calling godaddy support ain't really my solution; I can't find anywhere ticket support; will need to wait for chat support.


Thank you

Getting Started

So you are able to send from Outlook, but not where? 

I have the same problem.  I was able to use webmail for 5 years and 2 days ago I cannot send or save drafts of emails

Hello @Horatio5000,


Welcome to the community. Sorry to hear you're having trouble with your email. The first thing I'd recommend doing is to contact our support team. Issues where you're having trouble with the functionality of our services are best directed to them.


Heather - GoDaddy | Community Moderator
24/7 support available at