cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution

Cancel Microsoft 365 Subscription

I don't love Microsoft 365 through GoDaddy. I want to use google as my email client. I have registered my company email address provided by GoDaddy with google. I really don't want to pay for both google and 365. Can I cancel 365 and still have my email address? If so, how do I cancel? I searched and searched and can't figure it out. 

 

Thanks in advance!

 

2 REPLIES 2
Highlighted
Super User III Super User III
Super User III
Solution

Re: Cancel Microsoft 365 Subscription

Most products can be canceled following the steps of this article.

https://www.godaddy.com/help/delete-products-in-my-godaddy-account-7468

 

Make sure to set-up the domain to work with the Google service before canceling the old plan, but do note there will be some downtime for the transition.

https://www.godaddy.com/help/pointing-your-domains-email-service-to-google-7936

https://support.google.com/a/answer/33353?hl=en

Re: Cancel Microsoft 365 Subscription

I called customer support and she said I would lose my email address by cancelling the Microsoft services... was she mistaken?