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Cancel Microsoft 365 Subscription

I don't love Microsoft 365 through GoDaddy. I want to use google as my email client. I have registered my company email address provided by GoDaddy with google. I really don't want to pay for both google and 365. Can I cancel 365 and still have my email address? If so, how do I cancel? I searched and searched and can't figure it out. 


Thanks in advance!


Rockstar II Rockstar II
Rockstar II

Re: Cancel Microsoft 365 Subscription

Most products can be canceled following the steps of this article.


Make sure to set-up the domain to work with the Google service before canceling the old plan, but do note there will be some downtime for the transition.

Re: Cancel Microsoft 365 Subscription

I called customer support and she said I would lose my email address by cancelling the Microsoft services... was she mistaken?