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Cannot Reply or Forward Email

I randomly cannot reply or forward emails. It will pop up with the email box, but will not autofill the reply to address or show the body of the email. When I try to type it in and send it, it will not go through. I used to be able to close out of the browser, sign back in, and it would work, but it won't even do that anymore.It happens at least once a day and has been for months. It happens in different email accounts as well. I'm using the most recent version of Chrome and have already cleared my cache and cookies.

1 REPLY 1
Community Manager
Community Manager

Re: Cannot Reply or Forward Email

Hi @medxchangellc. Thanks for being part of GoDaddy Community! Issues with composing emails within webmail clients are almost exclusively due to either an issue with the browser or some other system configuration on the computer. I'd try using Chrome incognito specifically to see if that makes a difference. If it does, it could be there's a conflict with one of your browser extensions. Alternatively, you could consider using an email client installed on the computer. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.