Hi @TimothyBrannan. Thanks for being part of GoDaddy Community! It's very difficult to say for sure what is causing the issues you're seeing. If you can share more information about your situation like your domain name and the type of email you're trying to use, that may help others offer suggestions in how you can move forward.
JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.