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E-mail Delivery problem suddenly going to trash folder

Our emails are suddenly going to trash folder on cell and not showing up at all on laptop in box or trash. We recently encountered a huge rash of mailer-daemon@ secureserver.net like hundreds of them and now everything is goofed up

1 REPLY 1
JesseW
Community Manager

Hi @Letsgetbusy. Thanks for being part of GoDaddy Community! It's hard to say for sure what is causing what you're seeing. To me, it sounds like maybe your cell phone might be set up to use a POP connection that removes the emails from the server. I'd recommend examining the settings for your device to make sure you're using IMAP instead. You should be able to find the correct settings for the type of email you have in our Help Center. I'd also recommend checking your webmail inbox to see if the messages are showing up there. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give likes.