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Email Essentials Issues

I've purchased Email Essentials yesterday, however I tried to create a user email account using my godaddy domain. For the past 12 hrs it's stuck saying "We’re creating user@mydomain.com. This should take just a few minutes. We’ll email you when it’s ready." I have deleted the account and recreated it, but no change.

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Re: Email Essentials Issues


@xBlade wrote:

I've purchased Email Essentials yesterday, however I tried to create a user email account using my godaddy domain. For the past 12 hrs it's stuck saying "We’re creating user@mydomain.com. This should take just a few minutes. We’ll email you when it’s ready." I have deleted the account and recreated it, but no change.


 

Hi @xBlade,

 

live chat is now on (you may have to wait), I suggest having support see what's happening.

 

best of luck