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    xBlade
    New
    ‎02-06-2017 07:37 AM

    Email Essentials Issues

    I've purchased Email Essentials yesterday, however I tried to create a user email account using my godaddy domain. For the past 12 hrs it's stuck saying "We’re creating user@mydomain.com. This should take just a few minutes. We’ll email you when it’s ready." I have deleted the account and recreated it, but no change.

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    Anonymous
    Not applicable
    ‎02-06-2017 07:43 AM
    Solution

    Re: Email Essentials Issues

    @xBlade wrote:

    I've purchased Email Essentials yesterday, however I tried to create a user email account using my godaddy domain. For the past 12 hrs it's stuck saying "We’re creating user@mydomain.com. This should take just a few minutes. We’ll email you when it’s ready." I have deleted the account and recreated it, but no change.

     

    Hi @xBlade,

     

    live chat is now on (you may have to wait), I suggest having support see what's happening.

     

    best of luck

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