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Email Forward Account not working

Hi,

I created a forward email account (FREE Account) and I still get that alert error icon (Pending Setup: Validating MX Record) for the past 48 hours now.

 

So I click the error icon which popups a helpful configuration but when I select the option "Reconfigure my MX records to use Workspace email" the Continue button doesn't work at all, it stuck on that popup menu.


Thanks,

7 REPLIES 7
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Re: Email Forward Account not working

I tried few days already, but I still not managed to get the mail forwarding done even I followed all the ways out...

 

please help me...

Re: Email Forward Account not working

Can anyone solve this issue?...

Re: Email Forward Account not working

I am following this link https://ph.godaddy.com/help/add-an-mx-record-19234

but on step #3, where can I find the "Manage DNS" button? It is missing.

Re: Email Forward Account not working

Can anyone please at GoDaddy able to help me enable email forwarding or does Godaddy supports email forwarding at all???

Moderator
Moderator

Re: Email Forward Account not working

Hi @anghotel@Nam

 

The article in the link below will provide you with directions for several types of forwarding email using our webmail accounts. There is even a section for MX record setup if you click the option that reads: Set up an entire email account, only for forwarding emails. Check out the "Next Step" in that linking article and follow those prompts to get more information on the MX record questions you may have.

 

Forwarding Email: https://www.godaddy.com/help/forwarding-email-23859?

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

Re: Email Forward Account not working

Hi TLH,

By following your suggestion "Set up an entire email account, only for forwarding emails."...I am still stuck on the adding of MX Record.

 

As what I emphasize above,

 

I am following this link https://ph.godaddy.com/help/add-an-mx-record-19234
but on step #3, where can I find the "Manage DNS" button? It is missing.

 

You might see my account screenshot helpful here https://www.screencast.com/t/ujKlTbDzu , where is the Manage DNS button for me to start adding the MX record?

 

Thanks,

Re: Email Forward Account not working

Did you find a solution?