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Email Not Sending, it seems as if it was sent, but the recipient never receives it.

Hi guys, 

First of all, I apologize if you already have a dedicated thread for this, but I wanted to see if anyone else is experiencing the same issue and if you know of a solution for this.

Basically, whenever I send emails from my account, it seems as if it was sent, but the recipient never receives it. I tried testing it and emailing it to my gmail account as well to see if that's what was going on and I didn't receive it either.

Is anyone else experiencing this? Does anyone know of a solution for this?


Community Manager

Hi @BrinoS87. Thanks for being part of GoDaddy Community! There are a number of things that could cause the issue you're seeing. I'd suggest providing the following information to give other community members the best chance of offering a solution:

  • Domain name
  • Email service you're using
  • Are any rejection notices received?
  • Is the email working for anyone at all? Has it ever worked?
  • Have you checked the junk/bulk folder for the address you're sending to?

Adding the above and any other pertinent information you can think of might help others respond. 


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give likes.