I receive bounceback emails that state:
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients was aborted after 12.7 hour(s):
* emmybugg@icloud.com [different email addresses]
The attachments included in the bounceback clearly identify that someone is spoofing our email account. I have blocked our actual email address in the image. We are not sending these.
IS THERE A WAY TO PREVENT SOMEONE FROM SENDING SPAM USING OUR EMAIL ADDRESS? ISN'T THERE ANY SECURITY SETTING IN GODADDY TO VALIDATE?
Solved! Go to Solution.
So a couple of things
1) RESET YOUR EMAIL PASSWORD NOW!!!!! - If your relays were used up it means that somehow your password was compromised and that the spammer used your account
2) You can set up an SPF record on your domain which will help bounce emails if someone tries to send emails as you.
3) You will have to reach out to GoDaddy support and ask them to reset the quota - explain what happened and make sure you've updated your password
Once your issue is resolved,
please be sure to come back and click accept for the solution
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So a couple of things
1) RESET YOUR EMAIL PASSWORD NOW!!!!! - If your relays were used up it means that somehow your password was compromised and that the spammer used your account
2) You can set up an SPF record on your domain which will help bounce emails if someone tries to send emails as you.
3) You will have to reach out to GoDaddy support and ask them to reset the quota - explain what happened and make sure you've updated your password
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
I did immediately change the password. Will check on the SPF record (no idea how to do that).
https://www.godaddy.com/help/add-an-spf-record-19218
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community