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Email credentials not working anymore.

Today I was locked out of my GoDaddy Office 365 email account. I changed the password, even though I just did last month, and was able to log in to the web access. However, I still cannot log in to my email on my Android phone or on through Outlook 365 on my Windows 10 laptop. This seems to happen every once and a while, but I do not know why and this time I cannot correct the issue. What is going on?

2 REPLIES 2
Super User III
Super User III
Solution

Re: Email credentials not working anymore.

Hey @JohnLeo 

 

Your best bet in this circumstance is to contact phone support and ask to speak to the Productivity department. They are the O365 experts and should be able to help you sort this out.



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Re: Email credentials not working anymore./?isc=gdcommment

OK, thanks. Not sure why it happened again, but eventually the new password worked.

John L. Miniello | Technical Architect | Gotham Technology Group, LLC
Phone: 201-474-4275 l Fax: 201-802-9615
jminiello@gothamtg.com | www.gothamtg.com
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