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Email send but not receiving email from another account in my web mail

i send email form my web mail accounts to other email send successfully and other received email as well but a person send me email on my account i don't received any email and my other email is working perfectly for example : i use info ID to send mail and received email it's work perfectly but i create new sales account in this account i  send emails to other but when a person reply back to me i don't received any mail.

Any one give me a live chat support link of godaddy  
 Thanks

2 REPLIES 2
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Employee
Employee

Re: Email send but not receiving email from another account in my web mail

Hello @eduventure!

 

Thank you for posting. If the person sending you mail is receiving a bounceback message when their message is rejected, get them to forward it to you as an attachment and reach out to our support team with that to troubleshoot. Thanks!

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support
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Re: Email send but not receiving email from another account in my web mail

Thanks for you kind response
Is there any way to talk godaddy support on live chat ??