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Email system stopped working - incoming and outcoming messages

Hello,

 

email system stopped working recently without any changes by an administrator. It is not clear where to search for the problem. Please help URGENTLY. Emails do not appear in the Inbox, when I send them through gmail (as I usually did) they also do not arrive anywhere. Please help!

 

Nelya

1 REPLY 1
Former Employee

Greetings @greennell, While we welcome community participation, this is somewhat account specific. You've indicated it is urgent (understandably). As it will require more information to diagnose properly and comments here are not immediate, I would urge you to check with Support to see if it administrative (for example, renewals) or technical (service or settings).

 

Best, 

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support