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BSML_IT
New

Emails not loading and Cannot Receive Emails

None of my users can load their emails from Workspace and the other users who access through a mail client cannot receive any new emails. Kindly advise!

5 REPLIES 5
Heather
Employee

Hello @BSML_IT!

 

We're aware of this issue and are working to correct it as soon as possible. Very sorry for any inconvenience.

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support

I am still having issues loading my emails.  Has this been resolved yet?

Are you looking online at your web interface? I am having problems with all my email being marked as spam so it is going to the Bulk folder.

 

hello we cant use our mail boxes. it doesnt open at all. I hope you are avare of it and will solve it soon.

TransMan
New

I am also having this problem. With the native email client that came with my new Samsung 7, I could see that I received an email, but it didn't load.

 

I downloaded a new client from the Google Play store, and now I'm not even seeing certain emails in that client that I know for a fact were received by GoDaddy servers.

 

Additionally, senders who as marked as Preferred, are ending up in Bulk Mail in GoDaddy's email client!!

 

It's truly frustrating.