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Forwarding Email Issue

Hello All,

 

I've been trying to set up an info@ forwarding email and getting this error:

#VALUE# is not a valid CC address. Please update this information, and try again. [36018]

 

What is this ??

 

I have two domains here and it worked on one but not the other!

 

Thanks.

Alhuss
1 REPLY 1
Community Manager
Community Manager

Re: Forwarding Email Issue

Hello @Alhuss, you'll want to make sure there are no extra spaces in the fields where you entering in the information.  That can happen if you copy & paste content from another source.  If you are manually entering in the information and you're still seeing that error, I'd suggest reaching out to our live support teams so they can review your specific account in more detail.  Thanks!

 

MPC