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How do I get more storage for my email account?

Hi everyone,

I have an account which includes a number of addresses, but it seems I have a limit of 20MB for each email address. It is the hosting account which includes 'free' email.

Is there any way I can increase the size of even just one email address?

When I followed the 'help' instructions ( click on products, click on options, click on customize plan) it listed my plan as 100 addresses with 100MB storage but this is still not much.

How can I buy more storage?

Thanks so much,

Lisa

3 REPLIES 3
Anonymous
Not applicable

Re: How do I get more storage for my email account?

Hi @LisaRug,

 

Upgrade your email plan:

https://uk.godaddy.com/help/upgrade-my-email-account-plan-19162

 

Speak with support for more info......

Re: How do I get more storage for my email account?

Hi there, thanks so much for your reply.

When I follow those instructions, it tells me I have the top tier plan for this product, and there is no option to upgrade to anything at all.

I guess I will just wait until tomorrow and contact support. 

Thanks anyway,

Lisa

 

Anonymous
Not applicable

Re: How do I get more storage for my email account?


@LisaRug wrote:

Hi there, thanks so much for your reply.

When I follow those instructions, it tells me I have the top tier plan for this product, and there is no option to upgrade to anything at all.

I guess I will just wait until tomorrow and contact support. 

Thanks anyway,

Lisa

 


 

Hi @LisaRug,

 

Then it is the product itself that you will be advised tomorrow to upgrade!