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How to know what my account email quota is?

Hi

My Customer ID is  #:**********

I want to know the per day mail quota for my account.

I am getting below sms

SMTP error from remote mail server after initial connection: 554 p3plsmtps2ded02.prod.phx3.secureserver.net : HOSTING RELAY : dZjJcPwXBY3UW : DED : You've reached your daily relay quota -

 

Please help

Thanks

5 REPLIES 5
Anonymous
Not applicable
Solution

Re: How to know what my account email quota is?

Hi @vegaschools,

you would be better phoning up support on this issue. 

Re: How to know what my account email quota is?

Hi

I just want to know per day mail quota only for my Account

 

Thanks

Anonymous
Not applicable

Re: How to know what my account email quota is?

I can't access your account, I am not an employee. Please phone support!

Moderator
Moderator
Solution

Re: How to know what my account email quota is?

Hey @vegaschools,

 

@Anonymous</a> would be correct in suggesting that you contact our live support if you're looking for an 'accurate' answer about your relay limits. Since this is a public discussion forum, no one here is going to have access to your account details. I myself am even limited as account specific details shouldn't be reviewed in public for security reasons. On that same note, I just modified your original post to hide your account information. 

 

Even though we can't provide you the "exact" limit to your email account here, we might be able to give you an estimate if you could share more details about the specific type of email plan you're encounter this error with. Such as; is it cPanel mail, Office 365, or Workspace? How are you trying to send out the mail? 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support
New

Re: How to know what my account email quota is?

Hello sir,

 

Please solve my problem :

 

 

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

 

host dedrelay.secureserver.net [208.109.80.210]
    SMTP error from remote mail server after initial connection:
    554 p3plsmtps2ded04.prod.phx3.secureserver.net :
    HOSTING RELAY : PSNLeXQtoj1xK : DED : You've reached your daily relay quota - 132.148.25.101

 

thank you.