• GoDaddy Community
  • Managing Email

    • Managing Email

    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    ahmed10031
    New
    ‎09-02-2018 11:45 AM
    ‎09-02-2018 11:45 AM

    I can send email but not receive it. What can I do?

    Hi, now my email is send but not recive any email. please help me. 

    0 Kudos
    1 REPLY 1
    TLH
    Moderator
    Moderator
    ‎09-05-2018 08:46 PM
    ‎09-05-2018 08:46 PM

    Hi @ahmed10031,

     

    Welcome to the Community!

    It sounds like you may not have the MX (email) Records in place on  the domain to allow the address using it to receive email. It depends what email plan you have, so please contact our support so they can help you get the DNS updated with the correct server records to have it work for you. 

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at x.co/247support

    You may also like...