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I cant receive email

Hi, I cant receive email i have tried changing my MX record to local it didn't work i tried remote also didn't work work. My domain name is so i tried changing my MX record destination to and also set mail exchange configuration to local mail exchanger waited 24hrs because of TTL, also didnt work. 


Here is the response i get each time i attempt to send a mail 


Sorry, we were unable to deliver your message to the following address.
550: 5.1.1 The email account that you tried to reach does not exist. Please try
5.1.1 double-checking the recipient's email address for typos or
5.1.1 unnecessary spaces. Learn more at
5.1.1 u83si4006052qka.200 - gsmtp
Super User III
Super User III

Re: I cant receive email



So your MX records are set to us Google Suite.

If you are trying to setup DNS on a cPanel server - your DNS is not managed there - it is managed at


If you are not using Google Suite you'll need to remove those MX records and set up on that points to the cPanel server.


If you are using Google Suite - you want to set the mail exchange on the server to remote

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Re: I cant receive email

After you check the MX Settings,

You should see if your domain is paid for/renewed.

Our autorenewal was on but there were no working creditcards that were linked to.

our domain expired 5days ago. 

we stopped getting emails yesterday.

took me almost the whole day to figure out.

fyi, we started to receive emails as soon as renewal was processed..