Welcome to the community!
In order for members to help suggest a solution to the problem you're encountering, it would help to know more details. Can you elaborate a little more on the specific error message you're seeing?
Under the same sub-folder,
One document I can open
The other I cannot open and get the following error message:
This site can’t be reached
The webpage athttps://cache.os.cloudstorage.secureserver.net/obj/MzJBNjkxNTY2OTI0REM5RTU0RUU6MGNjMDJiOGZkMjM3ZDQyY... might be temporarily down or it may have moved permanently to a new web address.
Did you get a resolution?
I am using FileZilla and am trying to download files from my online storage. 40% are coming down with 0 bytes. I've had a work order open for 2 weeks now. I desperately need the rest of my files. They say there are server issues. Is anyone else experiencing this?