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Not receiving email after DNS records are updated

Hi,

I have followed the documentation on setting up DNS records for Office 365 Email (https://support.office.com/en-us/article/Create-DNS-records-at-GoDaddy-for-Office-365-f40a9185-b6d5-... ). We are name server of Wix.com and The DNS records there are according to this spec. I have cross checked every record and it has records according to what is specified in this article.

But the Emails are not being received to the account when we try to send. 

 

What should I be looking at for this issue?

1 REPLY 1
Community Manager
Community Manager

Re: Not receiving email after DNS records are updated

Were you able to get this sorted out?  If you're still having trouble receiving messages, I'd recommend reaching out to our live support teams so we can review your account and double check your settings.  Thanks.  

 

MPC