cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
New

Not receiving email using Outlook

Hi! I have set up my Office e-mail account about a year ago and everythong worked fine. Now I see that I can send e-mails, but I am not receiving any. Zried from my webpage trough contact form and from my gmail account-nothing comes. Last received e-mailis from 2015.

Please help!

thanks

1 REPLY 1
Moderator
Moderator

Hey @Zrinka

 

Welcome to the community! Smiley Happy

 

What you're describing is commonly encountered if your MX records on the domain name have recently been updated. Have there been any recent DNS changes to your domain? 

 

 

If you still have the Office 365 account setup in your customer account, you might try reaching out to our live support so they can help look into the matter directly. Let us know if you get this worked out.

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support