I recently had my domain transferred to my new account. I was already using GoDaddy email under my business partners credentials. When the transfer was started, my email account was shut down. I had Microsoft Outlook and Office 2010 on my laptop.
In order to get my email up and running, I was told that I needed to purchase Office 365. Since I run a consulting business, I was in panic and I agreed to the upgrade. Maybe I'm old school, but I hated Office 365 and it caused me lot of issues.
I called DoDaddy support and had a very nice young man help me solve my issue. He spent over and hour on the phone with me! All I really needed to do to get my email back up and running was to create another profile using an IMAP instead of a POP server.
Now I am being required to pay almost $400 for software that I will never use and never needed in the first place. I guess the sales guy is happy, but the CUSTOMER is certainly not happy.