Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution

Outgoing email reach to junk mail

When we send email to Hotmail, the outgoing mail reach to junk mail.

to Gmail it's OK.

Super User I Super User I
Super User I

Re: Outgoing email reach to junk mail

When sending to freebie services, such as Hotmail and Yahoo it is not uncommon to have emails end up in the junk/trash.


There are two areas that are in your control to control to help to avoid this from happening.


1. Have a note on your site and/or ask your customers to add your email address to their white-list or approved senders list on Hotmail.  It is helpful to give them a step-by-step on how to do so.


2. Make sure the emails you are sending are not spammy


HTH! Smiley Wink



"I failed my way to success." ~Thomas Edison