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dque
New

Outlook Something went wrong error code 80070005

I bought Office365 through Microsoft years ago and was using outlook.com for e-mail.  About a year ago I set up a new domain through GoDaddy for e-mail, I added it to my outlook account and things were going along swimmingly.  One day several months ago I had to re-install Outlook due to an error, and when I tried to add my GoDaddy e-mail to outlook, it choked.  I talked to someone back then about the error, we seemed to band-aid it back together, but now it's broken again, and to be honest, I don't remember what we did to fix it.  I find no useable information at microsoft.com/wamerrors, and I'm no sysadmin.  This is the error:

 

Something went wrong

We couldn't sign you in.  If this error persists, contact your system administrator and provide the error code 80070005.

 

Additional problem information

Error code:  80070005

Correlation ID:  a0d4fd75-3beb-45d6-8c03-69ed11b51fe8

Timestamp:  2020-05-17T08:21:27

More information:  https://www.microsoft.com/wamerrors

Server message:  Access is denied.  Access is denied.

 

My xxxxxxx@outlook.com e-mail account is already setup and working just fine, it's only when I go to add my private e-mail:  dxxxxx@dxxxxxxx.com (my GoDaddy e-mail account) I have the problem.  My goal is to export my calendar, which can't be done through office on-line, therefore I have to actually install Outlook on my PC to export my Calendar.  

1 ACCEPTED SOLUTION
PL281
Super User IV

@dque 

 

I just did a quick Google search - and this isn't related to your email, but rather to permissions issues with computer / windows updates. The 2nd link suggests backing up your data if you haven't already and then run Windows Troubleshooter.

 

Here are two links for reference 

https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-error-code-80070005/3ac948ea-1a5d-4b0...

https://www.stellarinfo.com/blog/solved-how-to-fix-error-code-0x80070005-a-complete-guide/

 

Unfortunately as this is a client side / PC related item vs a server related item I'm not sure that the GoDaddy Community will be able to help you further. I suggest reaching out to whoever usually helps you with your computer network / a local IT person. 

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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please be sure to come back and click accept for the solution

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1 REPLY 1
PL281
Super User IV

@dque 

 

I just did a quick Google search - and this isn't related to your email, but rather to permissions issues with computer / windows updates. The 2nd link suggests backing up your data if you haven't already and then run Windows Troubleshooter.

 

Here are two links for reference 

https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-error-code-80070005/3ac948ea-1a5d-4b0...

https://www.stellarinfo.com/blog/solved-how-to-fix-error-code-0x80070005-a-complete-guide/

 

Unfortunately as this is a client side / PC related item vs a server related item I'm not sure that the GoDaddy Community will be able to help you further. I suggest reaching out to whoever usually helps you with your computer network / a local IT person. 

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post