I'm trying to set up email for a friends website. I admit I'm an amateur at this and I've followed all the steps in setting up the email for Office 365 Email Essentials but keep getting this error message:
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Undeliverable
p3plibsmtp02-06.prod.phx3.secureserver.net rejected your message to the following email address:
***********@***********.com
The address you sent the message to wasn't found at the destination domain etc...
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I'm obviuosly doing something wrong but I don't know what. If anyone could give me some advice and a little point in the right direction I would be eternally grateful.
Thanks in advance.
GlennH.
Solved! Go to Solution.
Now that they are on Office 365, the DNS record for domain in question should have a Microsoft MX server info and two Microsoft/outlook TXT records.
The fact you are getting a secureserver.net error indicates makes me wonder if the Microsoft records are not yet in place on the domain's DNS record.
Did you check these instructions? Then there are a bunch of videos here.
HTH! 😉
Thank you so much. You're an absolute legend.
Email is now working. I can't thank you enough.
Warmest regards GlennH.