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tawfeeq
New

The Office mailbox isn't available

Hi,

 

I just setup my 1 user office 365 starter, but nothing is working. I can login from webmail. When i press Mail icon, an error message appear like

 

The mailbox isn't available. This may have occurred because the license for the mailbox has expired. To find out how to gain access to this mailbox again, contact the person who manages your email account.

 

Why there is license invalid?

1 REPLY 1
CG
Moderator
Moderator

Hey @tawfeeq,

 

Welcome to the community! Smiley Happy

 

Were you able to access the account yet? You mentioned just recently setting up the plan at the time of your post, so it might have been a setup delay issue. Sometimes a new account may require full hour to complete setup on the back end. 

 

If you're still encountering the issue to this point, please reach out to our live support so they can help investigate and correct this. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support