Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Tuesday, August 3rd at 3pm PST / 6pm EST. Learn more
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The Office mailbox isn't available



I just setup my 1 user office 365 starter, but nothing is working. I can login from webmail. When i press Mail icon, an error message appear like


The mailbox isn't available. This may have occurred because the license for the mailbox has expired. To find out how to gain access to this mailbox again, contact the person who manages your email account.


Why there is license invalid?


Hey @tawfeeq,


Welcome to the community! Smiley Happy


Were you able to access the account yet? You mentioned just recently setting up the plan at the time of your post, so it might have been a setup delay issue. Sometimes a new account may require full hour to complete setup on the back end. 


If you're still encountering the issue to this point, please reach out to our live support so they can help investigate and correct this. 


CG - GoDaddy | Community Moderator
24/7 support available at