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The mailbox isn't available



I just purchase the email essential for 1 user, but nothing is working. I can login from webmail. When i press Mail icon, an error message appear as attachment. 

Why there is license invalid?

Community Manager
Community Manager

Re: The mailbox isn't available

Hi @sky888. Thanks for being part of GoDaddy Community!


Unfortunately, that type of error would usually mean there's something wrong with the way the account set up. In that case reaching out to our support team would probably be your best option. You may want to try clearing your browsers cache first, but that may not fix the issue. If you're able to get this addressed, please follow up here so others can benefit from your experience!


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.