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Unable to create Workspace Email: "No account type checkbox has been selected"

Unable to create customize email with workspace. I keep getting this error "No account type checkbox has been selected". I am so frustrated because I cant select the email account type whilst creating my email account.

Please any suggestion?

Thank you

Steph.

 

8 REPLIES 8

Re: Unable to create mail id for Workspace Email

i have the same problem. did figure out how to solve it?

Re: Unable to create mail id for Workspace Email

Same problem here. The options on top not highlighted yet it doesn't let me create email id because I didn't chose (while choices not clickable)

New

Re: Unable to create mail id for Workspace Email

same problem ;(

Re: Unable to create mail id for Workspace Email

Same problem here.  I have forwarding in place already for one address, but can't add any actual e-mail accounts.  My hosting plan is a few years old, so maybe that has something to do with it.  I'll contact GoDaddy support and hopefully get an answer.   Glad it isn't just me.

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Solution

Re: Unable to create Workspace Email: "No account type checkbox has been selected"

Hey @ashwaqsalman@ahajjaj@wawaha@BS_Photographer@stephkwofie,

 

Typically that error occurs if you don't have any available Workspace email credits to setup an address. I noticed some of you said the option to select the account type was not selectable, if you had a free credit available with your hosting plan purchase then you need to make sure the plan was activated during the setup process

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support
New

Re: Unable to create Workspace Email: "No account type checkbox has been selected"

how my domain redin to shopify the is problem just with godaddy all  website domination to give free domain  name  

Re: Unable to create Workspace Email: "No account type checkbox has been selected"

same problem here. Everything is fine, but Account type checkbox is not clickable

New

Re: Unable to create Workspace Email: "No account type checkbox has been selected"

unable to click into the box to select a plan