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Unable to create mail id for Workspace Email

Hi,

I am facing an issue related to email creation, though it is part of my subscription plan. 

 

When i try to create the email ids (across multiple browsers), it is resulting with an error since i am unable to select the check the boxes above (Email, Calendar, Files). I get a RED STOP sign when i hover around the check boxes.

 

Appreciate your help to resolve the same ASAP.

 

Thanks,
Sajan

3 REPLIES 3
Employee
Employee

Re: Unable to create mail id for Workspace Email

The Red Stop signs are there because you don't have available room in your current email plan. I would recommend calling in and talking to one of our Support Representatives to have them check and see what plans you have available.

Re: Unable to create mail id for Workspace Email

Please I need to create an account but the checkboxes are not selectable. Please can someone help me out. Very urgent
Helper II

Re: Unable to create mail id for Workspace Email

If you are talking about working in GoDaddy Workspace,

https://in.godaddy.com/help/set-up-email-addresses-7600

 

Or are you talking about connecting to your computers email program?