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email Bouncing spam or virus content

iam getting email errors everytime i reply to a thread of email it returns error saying message rejected for spam or virus content but its just a plain text email with no spam or virus.

please help. 

5 REPLIES 5
SiteDoctor
Helper IV

Hi!

 

Could you paste a copy of the error message you're receiving? That will help people troubleshoot your issue.

 

Doc

 

 

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    host p3nlsmtpcp-v01.prod.phx3.gdg [72.167.191.78]
    SMTP error from remote mail server after end of data:
    552 5.2.0 mvp0bVcX99ANq :: CPANEL :: Message rejected for spam or virus content ::
    Please include this entire message when contacting support ::
    v=2.1 cv=b60Smoyx c=1 sm=1 tr=0 p=u0Fjyq-FAAAA:8 a=R4Oxj0JFqPMgn7y0z3FFUg==:117 a=avIOPDXF6ovjWD6naS+2Vg==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=GW1xBdLrtEIA:10 a=DAwyPP_o2Byb1YXLmDAA:9 a=mJEV-JXiAAAA:8 a=9pCD0f4WAAAA:8 a=4UgBWDz56avpSWWr8-AA:9 a=yb7ZyAxq-QwXaKXy:21 a=9jqX1zWommEaLQLB:21 a=RFXaeJp-pwgA:10 a=0GargKfM1EEA:10 a=-c39XVFuyCtkWwLM_e0A:9 a=yPGI6Zi_0VQA:10 a=SUs0GAHVUEj1bHGBvXFw:22 a=yt_tdYfpn0ABmC8qva0E:22 a=0cangotDQG7CP4kZnaIu:22 ::
    100.00

Hello @saihalrawl!

 

Thanks for posting! That error means the message is being perceived as spammy by the server. If you reach out to our support team they can review the email and let you know what needs to be done so the messages don't get blocked in the future.

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support
KASHIF
New

how to resolve this problem please please help 

Reporting-MTA: dns; sg2plcpnl0061.prod.sin2.secureserver.net

Action: failed
Final-Recipient: rfc822;kashifismail.khi@gmail.com
Status: 5.0.0
Remote-MTA: dns; sg2nlshrout-v02.shr.prod.sin2.secureserver.net
Diagnostic-Code: smtp; 552 5.2.0 ChMFcv2E0IXbP :: CPANEL :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=P+ua/n0u c=1 sm=1 tr=0 p=qUlp8p6OAAAA:8 a=wjD1aeE0VMHPyeNPIgAm6A==:117 a=w/uwZM8hGgQ8ubxC+UVqzw==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=n5n_aSjo0skA:10 a=DAwyPP_o2Byb1YXLmDAA:9 a=TZb1taSUAAAA:8 a=pGLkceISAAAA:8 a=v992n9VU1dB5u-kyab8A:9 a=zFU-onb4AAAA:8 a=QIv6o4XuAd4jvLuZbJIA:9 a=7UXmC7arIqaRVgFD:21 a=3t9Ut0CWLbt3ZgGk:21 a=QEXdDO2ut3YA:10 a=APeC5sQRKTMA:10 a=yMhMjlubAAAA:8 a=SSmOFEACAAAA:8 a=G5fUhZRk_NCUPtsVaV0A:9 a=SI9lJgC46BwySeog:21 a=gKO2Hq4RSVkA:10 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10 a=frz4AuCg-hUA:10 a=Scj4kvBGYGVQVF9RXJp_:22 a=fuyzNbmsntguiWRWLaEB:22 a=6kGIvZw6iX1k4Y-7sg4_:22 a=svA4MXH08ksUJ1-tJSBZ:22 a=BKKCjISod1eDJeS0ORpz:22 a=zjWhRoSqWz9hl55Hdlzg:22 :: 100.00