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email issue

i created an email through cpanel but it sends but everything i try to send to it i get bounce back of not found or message blocked

 

i have tried everything including mx records but nothings working any ideas

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Super User III
Super User III
Solution

Re: email issue

@LimboZone 

 

I thought you had a CNAME for mail - perhaps I missed that - On the DNS screen please add a CNAME for mail (host) points to @ and ttl of custom / 600



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View solution in original post

10 REPLIES 10
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Super User III
Super User III

Re: email issue

@LimboZone 

 

What is your domain name??



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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Re: email issue

filmflixhd.co.uk

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Super User III
Super User III

Re: email issue

@LimboZone 

 

OK your issue is you have too many MX records pointed to different places....

filmflixhd.co.uk. 3599 IN MX 0 smtp.secureserver.net.
filmflixhd.co.uk. 3599 IN MX 10 mailstore.secureserver.net.
filmflixhd.co.uk. 3599 IN MX 0 mail.filmflixhd.co.uk.
filmflixhd.co.uk. 3599 IN MX 0 filmflixhd-co-uk.mail.protection.outlook.com.

 

The 2 secureserver.net is the GoDaddy WorkSpace Email

Outlook.com - is Office 365

The mail.filmflixhd.co.uk is the cPanel 

So you would only want to leave that one and remove the other ones.



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Re: email issue

Ok ill trh that how do i remove the nx records please
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Super User III
Super User III

Re: email issue

@LimboZone 

https://dcc.godaddy.com/manage/filmflixhd.co.uk/dns

 

Then you can remove the unneeded MX records



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Re: email issue

Thanx ill try that n let you know
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Re: email issue

done that when i try send email gets bounced back with this error

 

 

Your message to contact@filmflixhd.co.uk couldn't be delivered.
contact wasn't found at filmflixhd.co.uk.
Highlighted
Super User III
Super User III
Solution

Re: email issue

@LimboZone 

 

I thought you had a CNAME for mail - perhaps I missed that - On the DNS screen please add a CNAME for mail (host) points to @ and ttl of custom / 600



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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View solution in original post

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Re: email issue

great seems to be working now thankyou only issue i have now is when i got to my products and click manage on one it says

 

This page isn’t working

If the problem continues, contact the site owner.

HTTP ERROR 431
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Super User III
Super User III

Re: email issue

@LimboZone 

 

Try a private browser or give it a little bit of time



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community