cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution
Highlighted

email username

Hi all, 

When I purchased my domain name and email account, I registered my email address as George@...….. however, I have just realised, that I would like to change it instead to gs@......... In "manage email", I have done this but it does not appear to have transferred into actually changing the email address when I now send emails. 

Can anyone help me please?

Thank you

George

1 REPLY 1
Moderator
Moderator
Solution

Re: email username

Hi @george_sparks. Thanks for posting and being a part of the GoDaddy Community!

 

If you recently updated the username for the email address, it can take some time (up to 24 hours) to show it as updated on the outgoing emails. If it has been longer than 24 hours, I recommend reaching out to our live support where they can look into this and see if something might be holding the change up. 

 

KristyW - GoDaddy | Community Moderator | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.