cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
Highlighted

godaddy letting spam extortion emails through

so a month or so ago me and my daughter began getting these obvious fake scam emails. but they are spoofing our own email address.

I changed the passwords for both of our emails at least 3 times and yet they still come through. we ran a virus scan and it found nothing, and well we've tried everything. I don't understand why this is happening and why they can't be stopped. we get about one a day in the inbox.

spam.png

 

1 REPLY 1
Moderator
Moderator
Solution

Re: godaddy letting spam extortion emails through

Hi @dogprints80 , thanks for posting.

These types of emails are usually sent from another server, and they set the "From" email address to appear as yours. Setting up an SPF record can sometime help reduce or prevent these emails. See this article for some more information on SPF records and how to add one.

https://www.godaddy.com/help/what-is-an-spf-record-24605

https://www.godaddy.com/help/add-an-spf-record-19218

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status