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my Godaddy domain email addresses can send email but can not receive email.

my Godaddy domain email addresses can send email but can not receive email.

4 REPLIES 4
Super User II
Super User II

Re: Email

@meswelldrilling 

 

Could you please post what your domain is. More than likely there is an issue with your MX record which is why you are not receiving email.

 

Also are you using the workspace email from GoDaddy or email on your server?

GoDaddy Pro User - Managing over 300 WP Sites

Re: Email

my goddady domain (meswelldrilling.com) already do not have any MX record. 

could you help me how to add MX record that domain can receive emails.

 

I am using email from my domain server.

Regards,

 

Super User II
Super User II
Solution

Re: Email

@meswelldrilling 

 

So right now your MX records are the default GoDaddy system

meswelldrilling.com. 3599 IN MX 0 smtp.secureserver.net
meswelldrilling.com. 3599 IN MX 10 mailstore1.secureserver.net

I suggest adding a CNAME mail = Host  @ = Value and TTL = Custom / 600

Then change delete the MX 0 record and change the MX 10 to mail.meswelldrilling.com

Also change the TTL to Custom / 600

 

Then you should be able receive mail as well as send

GoDaddy Pro User - Managing over 300 WP Sites

Re: Email

thank you very mach for you helping