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my Godaddy domain email addresses can send email but can not receive email.

my Godaddy domain email addresses can send email but can not receive email.

4 REPLIES 4
Super User III
Super User III

Re: Email

@meswelldrilling 

 

Could you please post what your domain is. More than likely there is an issue with your MX record which is why you are not receiving email.

 

Also are you using the workspace email from GoDaddy or email on your server?



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Re: Email

my goddady domain (meswelldrilling.com) already do not have any MX record. 

could you help me how to add MX record that domain can receive emails.

 

I am using email from my domain server.

Regards,

 

Super User III
Super User III
Solution

Re: Email

@meswelldrilling 

 

So right now your MX records are the default GoDaddy system

meswelldrilling.com. 3599 IN MX 0 smtp.secureserver.net
meswelldrilling.com. 3599 IN MX 10 mailstore1.secureserver.net

I suggest adding a CNAME mail = Host  @ = Value and TTL = Custom / 600

Then change delete the MX 0 record and change the MX 10 to mail.meswelldrilling.com

Also change the TTL to Custom / 600

 

Then you should be able receive mail as well as send



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

Re: Email

thank you very mach for you helping