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upgrading from professional GoDaddy email to Microsoft 365 email

Hi,

I have an issue with the professional GoDaddy email capabilities as it is not possible to use that in Microsoft 365. Now I want to upgrade my professional email to a microsoft 365 email, but when I click the upgrade button it gives an error.

 

I paid for a year in advance for the professional email, can I change that subscription instead to a Microsoft 365 account and settle the difference instead? I'm trying to contact the customer service for ages now, no one is responding.

 

Thanks,

Joost

1 ACCEPTED SOLUTION
Super User IV

@Joost 

 

I suggest calling GoDaddy as they can best tell you what options / costs / refund etc are available.

 

Make sure to backup any mail first.

I am a GoDaddy End User - Just Like You
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1 REPLY 1
Super User IV

@Joost 

 

I suggest calling GoDaddy as they can best tell you what options / costs / refund etc are available.

 

Make sure to backup any mail first.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post