upgrading from professional GoDaddy email to Microsoft 365 email

[Joost]

Hi,

I have an issue with the professional GoDaddy email capabilities as it is not possible to use that in Microsoft 365. Now I want to upgrade my professional email to a microsoft 365 email, but when I click the upgrade button it gives an error.

I paid for a year in advance for the professional email, can I change that subscription instead to a Microsoft 365 account and settle the difference instead? I'm trying to contact the customer service for ages now, no one is responding.

Thanks,

Joost

[PL281 · Accepted solution]

@Joost 

I suggest calling GoDaddy as they can best tell you what options / costs / refund etc are available.

Make sure to backup any mail first.