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European Data Center

With the new European Union draconian data protection law set to take effect on May 25, a couple of questions about GoDaddy's European Data Center.

 

1. Where is it located?

2. If a site is hosted at the European Data Center, is any of its data ever transferred outside of the EU?

3. If a site is hosted at the European Data Center and a GoDaddy site backup plan is enabled, where is the site backup maintained -- at the European Data Center?

 

Thank you! (and the EU clock is ticking!)

5 REPLIES
sirpaulio
Novice

Re: European Data Center

I know it's in the Netherlands, but I can't answer your other questions. Hope that helps to some small degree! You probably need to contact hosting support to get a proper answer on data transfer, etc.

Community Manager
Community Manager

Re: European Data Center

Hi @GermanShepherd & @sirpaulio,

Here's info on GDPR (General Data Protection Regulation) in connection with GoDaddy https://www.godaddy.com/help/what-is-gdpr-27878. Please let me know if you have any more questions. Thanks!

Rachel

GoDaddy Sr. Community Manager
Contact GoDaddy Customer Care 24 hours a day, seven days a week at https://www.godaddy.com/contact-us.aspx

Re: European Data Center

@RachelM

Thanks for the reply but your link does not answer the question. EU customers need to know if their website data hosted at the European Data Center is kept only there, i. e., people accessing their sites are getting ALL the website data from the European Data Center and not from one of GoDaddy's servers located outside the EU.

Community Manager
Community Manager

Re: European Data Center

Hi @GermanShepherd,

Here's a lot more info that will cover off all questions on GDPR. Thanks!

Rachel

GoDaddy Sr. Community Manager
Contact GoDaddy Customer Care 24 hours a day, seven days a week at https://www.godaddy.com/contact-us.aspx
Moderator
Moderator
Solution

Re: European Data Center

Hey @GermanShepherd

To help elaborate further on some of the points in this discussion:

1. Where is it located? Amsterdam, Netherlands per https://img4.wsimg.com/support/pdf/soc3/2016-07-27_Hosting_Services_System_Description.pdf which should be publicly linked-to in our article here.


2. If a site is hosted at the European Data Center, is any of its data ever transferred outside of the EU? Hosted website content would remain in the data center unless the customer migrates it elsewhere, changes/upgrades their product to a different data center, or uses a CDN which would result in a different geographic server serving the content. 

 

3. If a site is hosted at the European Data Center and a GoDaddy site backup plan is enabled, where is the site backup maintained -- at the European Data Center? These backups are stored in a 3rd party cloud hosting instance. 

 

Hope this helps. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support