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    Brian55
    Novice

    Office 365 and user options

    When one uses this via MS directly and you edit a user, there is much more available than there is with GoDaddy. Where are those options, for things like Mail Settings/Mailbox permissions category?

    4 REPLIES
    jharwell
    Novice

    Re: Office 365 and user options

    I have this same question / situation. Did you ever get a response?

    John Harwell

    Brian55
    Novice

    Re: Office 365 and user options

    no I did not. godaddy wants to not help; they're protecting themselves by not giving me too much, so I ditched them for this, turning off autorenew and using MS directly for this.

    Re: Office 365 and user options

    Still no reply to this question?

    I have the same issue and would like to know why we don't have the "Mail Settings".

    I want to convert a user mailbox to shared mailbox, which is simple on MS Office 365.

    Where are the rest of our options?

    Employee
    Employee
    Solution

    Re: Office 365 and user options

    Hello @SimonNWalker, @Brian55@jharwell!

     

    Thank you for your posts! I can definitely help with these questions!

     

    You are able to assign "full access permissions" on any user under your organization. Here is an article that would walk you through it:

    https://support.microsoft.com/en-us/help/10048/accessing-other-people-s-mailboxes-in-office-365

    • Select "I need to access somebody else's mailbox"
    • Select "If you see the below administrative interface..."
    • Follow the steps provided

     

    To convert a user mailbox to a shared mailbox, follow these steps:

    https://support.office.com/en-us/article/convert-a-user-mailbox-to-a-shared-mailbox-2e122487-e1f5-4f...

     

    If you do need further assistance, I'd recommend reaching out to our live support team so they can walk you through all this.

     

    Best wishes!

     

     

    JennH - GoDaddy | Email Specialist
    24/7 support available at x.co/247support