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    L_H
    Novice

    Office 365 setup on Android phone not working

     Hi Support,


    I tried adding Officer 365 on Outlook through my Android phone but it is not working.

    After keying in my email, a message pop up appears " An Error Occurred".
    Then I tried adding the same account through the Gmail App and I encounter similar problems - I cannot config the email for my phone. 

     

    What is going on? 

     

     

     

    1 REPLY 1
    Employee
    Employee
    Solution

    Re: Officer 365 setup on Android phone not working

    Hello @L_H,

     

    Thank you for your post! If you are using our Office 365 email, you should be able to set it up on the android following these articles:

     

    Outlook App: https://www.godaddy.com/help/outlook-app-on-android-set-up-email-8905

    Email App: https://www.godaddy.com/help/android-set-up-email-16561

     

    If these articles are not working, I'd recommend reaching out to our live support team so they can help troubleshoot the issue.

     

    JennH - GoDaddy | Email Specialist
    24/7 support available at x.co/247support