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    Stuck in log in loop / Can not access my email



    I have a weird problem. I have moved my email to 365. I have no problem login in and getting to the main 365 screen. But once I click Outlook as a browser app on the main 365 screen I get a feedback loop. As in I am asked to pick a an 365 account again. If pick the account I I currently logged into - it reloads the screen - creating a loop. 


    Therefor I am unable to access my email. I have in addition another email on your account that does not work on the old system (godaddy email) because I moved to the new system (365). Because of this I have two emails not working. 

    Does anyone have a solution for this?

    P.S As a sidenote I would just like to add that I think godaddy and 365 have managed to make a beautifully simple idea (e-mail) incredibly complex. Your service and how you setup your service is way to complex in relation to what I am asking for as a customer. Email service (Especially if I am paying for it it) should be super simple in use. There are free email services like hotmail that mastered this decades ago. 

    1 REPLY 1

    Re: Stuck in log in loop / Can not access my email

    Hi @Eyjolfsson,


    Thanks for posting. Are you able to log in through email.yourdomain.tld without it giving you a loop? If you're still having issues, try testing it from a different browser if the issue continues you'll need to contact live support for assistance.



    Lisi - GoDaddy | Community Moderator
    24/7 support available at x.co/247support