Can't create a mysql user in plesk

[nirmalkumarps]

I am having issues while creating a new user to database. It's showing username already exists. But i don't have any user yet for that database. Can anyone help me with this issue??

[CG]

Hey @nirmalkumarps,

Welcome to the community! 

Typically that error indicates you may using name that's already taken. Keep in mind that Plesk shared hosting plans are part of a shared environment, so you want to make sure your selecting unique usernames no one else might consider using as well.